If the customer cancels the reservation at least 24 hours before the scheduled storage time, they will receive a full refund.
If the customer cancels their reservation less than 24 hours before the scheduled storage time, no refund will be made.
The company reserves the right to cancel any reservation in case of force majeure or other unforeseen circumstances that make storage impossible. In this case, a full refund will be made to the customer.
If the customer does not comply with the terms and conditions of the company, the company has the right to cancel the booking without refund.
Customers must submit their cancellation request in writing via email or through the company's website.
The company will confirm the cancellation in writing within 24 hours of receiving the cancellation request.
Refunds will be made to the same payment method used to make the reservation.
Refunds may take up to 10 business days to appear in the customer's account, depending on the bank or payment service.
